Returns & Exchange Policy
Return & Exchange Policy
Return Eligibility
We accept returns within 14 days of delivery. To be eligible for a return, items must be:
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Unworn and unused
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In their original condition
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With all tags attached
Items that do not meet these conditions may not be accepted.
Non-Returnable Items
Certain items cannot be returned for hygiene or safety reasons, including:
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Final sale items
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Accessories
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Items marked as non-returnable
How to Start a Return
To request a return or exchange, please contact our customer support team with:
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Your order number
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The reason for the return
Once your request is approved, you will receive instructions on how to return the item.
Refunds
Once your return is received and inspected, refunds will be processed to your original payment method. Please allow 5–10 business days for the refund to appear in your account.
Exchanges
If you would like to exchange an item for a different size or style, please contact our support team to check product availability.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is damaged or incorrect.